Ash Konovalchuk

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(716) 903 - 3063 | www.linkedin.com/in/ash-konovalcuk-01809b333 | ash@ashrkono05.us | Cuba, NY

PROFESSIONAL SUMMARY

Committed credit union professional with hands-on experience in small business management and a solid understanding of financial management. Adept at strategic planning, customer service, and marketing, I prioritize ethical practices and community engagement. Ready to apply my skills in financial analysis and reporting to support the growth and success of a member-focused financial institution.

TOP SKILLS

• Technical skills: Bookkeeping; GNUCash; Managing tasks and projects; Marketing; Website hosting and maintenance; Web design; Customer service; Sales; Legal compliance; MacOS; Linux; FreeBSD
• Personal attributes: Creative; Detail oriented; Ambitious;

RELEVANT EXPERIENCE

Executive Director | Cattware Co. Inc., Cuba, NY

August 2024 - Present

• Founded and operates a web design agency providing personalized website design and consulting services to small businesses and freelancers.
• Manage all aspects of business operations, including client acquisition, project management, and service delivery, ensuring timely completion of projects and high customer satisfaction.
• Designed and developed custom websites using Svelte, integrating modern CSS frameworks like Tailwind, and ensuring optimized performance for clients without existing online presences.
• Created cohesive branding strategies for clients, tailoring web designs to enhance their online presence and aligning with their unique business needs.
• Implemented and maintained Cattware’s website, showcasing services and portfolio to attract potential clients and grow the business.
• Led marketing initiatives through social media and networking, driving lead generation and client engagement.
• Ensured legal compliance in all aspects of web design, including accessibility standards and data privacy regulations.
• Managed bookkeeping, tracked expenses, and handled tax filings, ensuring accurate financial reporting for the company.
• Provided ongoing website maintenance and hosting services for clients, supporting their long-term business growth with custom solutions.

Executive Creative Member | Allegany Crafts LLC, Cuba, NY

July 2024 - November 2024

• Managed all aspects of business operations, including product creation, order fulfillment, and customer relations.
• Developed and maintained the company’s e-commerce website, optimizing user experience and ensuring smooth online transactions.
• Produced handcrafted candles and wax melts, adhering to high-quality standards and managing inventory.
• Created and implemented cohesive brand designs across products, packaging, and online presence, ensuring consistency and alignment with the company’s vision while adhering to legal and regulatory requirements.
• Developed and executed marketing strategies to promote products, including social media campaigns and email newsletters, driving traffic to the website and increasing customer engagement.
• Handled bookkeeping responsibilities, tracking expenses, managing budgets, and preparing financial reports for tax filings.
• Processed and fulfilled customer orders, ensuring prompt delivery and high customer satisfaction through efficient service and communication.

EDUCATION

AS: Business Administration | SUNY Jamestown Community College

June 2026

• Member of Spectrum Club

Advanced Regents: General Education | Cuba-Rushford High School

June 2023

• Advanced Regents Diploma
• High honor for multiple consecutive quarters

RELATED COURSEWORK

• Microeconomics; Principles of Marketing; Principles of Financial Accounting

ADDITIONAL EXPERIENCE

Cashier | Walmart, Olean, NY

August 2023 - Present

• Delivered excellent customer service, frequently praised by supervisors and customers for providing a friendly and efficient shopping experience.
• Completed anti-money laundering (AML) and fraud prevention training, adhering to company policies to detect and prevent fraudulent activities.
• Identified suspicious transactions and escalated potential fraud concerns, contributing to a secure and compliant store environment.
• Resolved customer inquiries and concerns with professionalism, ensuring a smooth checkout process and enhancing customer loyalty.
• Worked closely with supervisors and team members to meet store goals, while consistently providing high-quality service under pressure.